Q&A

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Who do I contact if I have questions?

Please contact the Vanguard Surgical Center directly at (201) 291-9100 or simply fill out the form on our website homepage to schedule a consultation with a doctor. We welcome your calls and input at all times. You can also email any questions or complaints to our Medical Director, John Murphy at Jmurphy@vanguardsurgicalcenter.com.

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How will a surgeon be selected
for me?

If the patient doesn’t have a preference, an appropriate surgeon will be selected from our qualified cadre of surgeons, each a highly trained and fully vetted member of the Vanguard team.

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What if I see the physician and he or she doesn't believe I am a surgical candidate?

If it is the judgment that you are not a surgical candidate for whatever reason, then our chosen tending surgeon will be happy to refer you to another surgeon for a further consultation should you desire a second opinion.

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May I stay overnight in the facility?

Overnight stays are not usually necessary, but arrangements can be made either at our facility or also with one of our nurses to your home or hotel room. Such a scenario would be discussed with your physician.

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What is the rate of infection at this facility?

Wherever you decide to have your surgery, you should inquire about the rate of infection in their facility. Rates of infection vary per surgery. Our infection rate is astoundingly low in relation to local and regional comps. Please refer inquiries and questions directly to your chosen physician.

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How is billing arranged?

The Vanguard Surgical Center will bill your insurance directly for your surgery, including all supplies. In addition, your insurance company will be billed separately by your surgeon, anesthesiologist and, if applicable, the laboratory where specimens or cultures have been sent.

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What methods of payment are acceptable?

Essentially all methods of payment are potentially accepted. Deductibles in co-pays will of course depend upon a patient’s individual plan. Credit cards are accepted with the appropriate percentage the company charges us added on to the price. Human resource departments or divisions of self-insured companies can make other arrangements if necessary.

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What are my patient rights at the Vanguard Surgical Center?

Upon your visit, we’ll provide you with a copy of the patients’ rights and information regarding the advance directives prior to the procedure. If you have an Advance Directive, please bring a copy of it with you to the Center. If you have a POLST or Physician’s Orders for Life Sustaining Treatment, please call the Center to discuss this prior to the date of your procedure.